AJ Productions Privacy Policy

Information Collection & Use

AJ Productions, Inc is the sole owner an user of the information collected on www.aj-productions.com / www.playmerchandise.com. AJ Productions collects personally identifiable information from our users at several different points on our Web site.

Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
At the time of your order you must register with our site by providing a user ID and password. By registering we will provide you with your complete order history, provide recommendations on future purchases, and occasionally send special offers or new product information that we think may be of benefit to you. Please note that you are not required to register to place an order on the site.

Catalog Requests
If you request a catalog to be sent to you, we require that you provide certain personally identifiable information, including your name, address, and e-mail address. This information is necessary to process your request and to contact you.

Uses of Information

Site Traffic and Visitor ship
We regularly gather information on site activity, such as data on how many people visit the site, the pages they visit, where they come from, how long they stay, etc. This information is collected on an aggregate, anonymous basis, and is not tied to personally identifiable information and does not identify individual users. The information is gathered using cookies, log files and clear gifs and is used to improve the design of our site.

Special Offers and Updates
AJ Productions will occasionally send you information on products, services, special offers, or promotions that we think may be of interest to you. You can sign up for these emails from us on by entering your name and e-mail address in the fields provided on all pages of the site.
We will use the name and e-mail address you provide to send this information to you.
Out of respect for your privacy, we present the option not to receive these types of communications in all of our emails. Please see the "Choice/Opt-out" below.

Customer Service
Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, US Postal Service, in accordance with your wishes.

Profile
We store information that we collect through cookies, log files, and clear gifs to create a profile of your preferences.
We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.

We do not share your profile with other third parties.

Information Sharing and Disclosure

We fulfill and ship out all orders via FedEx or U. S. Postal Service and Authorize.Net a credit card processing company is used to bill you for goods and services. These two companies do not retain, share, store or use personally identifiable information for any other purposes. The credit card processing company Authorize.Net is the only one that captures and stores your credit card information for a time period determined by them.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Other than the examples listed above, we do not share nor sell your personally identifiable information with third parties.

Choice/Opt-out
We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at customerservice@aj-productions.com. You may also opt-out by contacting us by phone at 1-877-399-4642 or by mail at AJ Productions, 612 Interchange Dr, Atlanta, Georgia 30336.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and web trend data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

We use a third-party tracking service called Web Trends that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate, such as page views, total number of visitors, pages viewed, etc. in order to help us better design our site and make the shopping experience easier.

Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site to track information about visitors to our site in the aggregate.
This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any advertisers.

Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see "Choice/Opt-out."

Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by AJ Productions. Please be aware that we, AJ Productions are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or deactivate it by emailing our client service staff at customerservice@aj-productions.com or by contacting us by telephone or postal mail at the contact information listed below.

Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email to us at customerservice@aj-productions.com.

Business Transitions
In the event AJ Productions goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at:

AJ Productions, Inc.
612 Interchange Dr.
Atlanta, GA. 30336
1-877-399-4642
customerservice@aj-productions.com
orders@aj-productions.com